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Client Testimonials - Phyllis Lerner, Realtor


Here are some comments from clients of mine I like to share with you. 


"Phyllis, just wanted to send you a little note letting you know how much I have appreciated you helping my Dad and I from start to finish with our search for a home here in Tarrytown. You have been a big help and it is not everyday you come across genuine people like yourself. Thank you again for all you've done to help us with our home search. Kind regards, Nikki." Nicci Bonica

"We can't thank Ms Lerner enough for finding us a perfect home in Westchester. We decided to ask Phyllis for expert help after surfing her excellent website, which allows buyers to conduct their own MLS searches. When we met her, we knew immediately she was the agent we needed. She understood our needs and guided us through a 13 months search, respecting our frequently conflicting wishes. Phyllis is thoroughly professional and delightful at the same time. We could not have had a better agent keeping our interests in mind. Thank you, Phyllis, for finding us a gorgeous home with river views and close to a train station that works for him and for her, and the entire family. And thank you for remaining a friend and adviser on all matters Westchester." Anna & David

"I wanted to persoanlly thank you and your staff for the professional and personal way you handled our home shopping needs. I know we probably made you crazy at times too. We now have everything we wanted on our "want list" and everything from our "wish list" and more. Every night I come home from work and look around and still can't believe we finally found what we were looking for. Especially after the revolving door of other realtors that just didn't listen or hear what our needs and wants were. In contrast, we found in you a real estate professional who would listen, have the patience needed to deal with us and knew what she was doing. Your frank honesty and expert guidance were refreshing and in the end, we not only ended up with the best realtor, we ended up with a new friend. Thank you, Phyllis." Christine & Maddie

"My wife and I had the pleasure of working with Phyllis Lerner last Spring as we searched for a house in Pocantico Hills and Pleasantville. We found Phyllis to be extremely knowledgeable, professional and helpful during the entire process. Looking for a new home is exciting but also stressful and Phyllis did everything you could ask a Realtor to do and more. I would highly recommend her to anyone who is looking for a new home and wants to work with somebody with extensive knowledge and always puts the client first." Griff & Alicia Murray

"You are a true professional and an asset to your profession. Thanks again for all your help, we love our new home." Peg & Dennis Wallace

"I met Phyllis Lerner on a whim when I was beginning my search for a new apartment. I downloaded the Trulia app on my phone and began sending e-mails to many Realtors when I came across apartments I was interested in viewing. From the second I met Phyllis, I realized she was the type of Realtor I needed to work with. She had a very gentle, patient way about her and as a first time home buyer, that gave me a very comforting feeling. From that point on my search for an apartment became a little easier and went very smoothly. Phyllis answered every question I had (and believe me I had many) without hesitation! She even walked around a hilly garden apartment complex looking at different apartments on a day when temperatures hit record high degrees this summer... and she did it without rushing me or showing me any type of problem at all! In fact she made sure that I saw as many apartments in my price range and with the amenities that I wanted as possible. This helped me immensely when I made my final decision because I was able to make comparisons and weigh the pros and cons for the places I had viewed. All in all, Phyllis helped make a process that can be extremely stressful and difficult go very smoothly for me. I would highly recommend her to any and all people I know who are searching for a new home!" Kim Nieves

"Sowmya and I would like to thank you for helping us find and buy our new house. You were always so patient with us through all our stages of buying - from window shopping for houses in different areas to get a better idea of the neighborhoods to making offers to settling on the house the kids, Sowmya and I are now enjoying. The process lasted for more than a year, but you were willing to show us around week after week. Sowmya and I often remarked that you always found the right balance between giving us good information and opinions while letting us make decisions at our own pace. We'll surely recommend your services to our friends, and look forward to keeping in touch." Sowmya & Mukund

"Dear Phyllis, again, I cannot give you enough praise for the unbelievable effort you put into selling my investment property - research, pricing advice, hands on staging, marketing, gorgeous virtual tours & multi media ads, sharp negotiating & trouble shooting, closing help were all first class and always done on time despite all the circumstances. I still cannot believe that it sold so quickly and so close to what I had hoped for - despite this market. You and your team are truly miracle workers, an absolute pleasure to partner up with, and I am looking forward to working with you on my next project. Thanks again!" Doug C.

"Hi Phyllis, Melanie said that you wrote her such a lovely email and I wanted to personally thank you for all your efforts on her and Mike's behalf to try to find them a place in Tarrytown. We hope this place will work out and that she will be safe and sound returning to it in the wee hours of the morning but know that she, Mike and all of us will just love the town and environs. You were wonderful to work with. Take care, regards, Mother Gwen" Gwen Moss

"Our experience with Phyllis was superb! Phyllis is very professional, knowledgeable and helpful, and having her represent our property made an otherwise stressful time a breeze. We would highly recommend her to others in the Lower Hudson River area." Ed & Kelly McCarthy

"Phyllis was extraordinary in helping us find our home in Chappaqua while we resided in Europe. Given our personal circumstances, the process was long and difficult. We therefore really appreciated Phyllis' flexibility, dependability, patience and willingness to work with us long-distance on a task that is not easy even under normal circumstances. She always respond immediately to our endless questions, visited properties for us in our absence and never pressured us to make any decisions. She helped us through the home search, home inspection and closing process. In retrospect, we don't know how we would have done this without her help! Moreover, after our successful home purchase, we continued working with Phyllis to rent out our house until we are able to return from our work assignment abroad. This also worked flawlessly thanks to Phyllis and we are very satisfied with the tenants we have. Her husband Hans has proved a great property manager for our new home, too. In essence, we can't thank Phyllis and Hans enough for all they've done for us. We hope to work with them for many more years and can only highly recommend them to anybody either buying, renting or having other real estate business in Westchester." Nela & Eduardo Arboleda

"The last few weeks have been a little hectic, but just wanted to say a huge thank you for all of your help with our co-op sale! We really appreciate everything you did. I know it wasn’t easy (at all!), but you were amazing to work with. Thank you! All the best, Jacqueline and Paul" Jacqueline & Paul Labrocca

"Dear Phyllis, thank you again for all your help and the fantastic job you did with the sale of my home! I will not hesitate to use your services again and to recommend you for any future work to any of my colleagues and friends in the area. Wishing you much success throughout the years!" Joseph Mennonna

"Dear Phyllis, Thank you for all the favors and assistance that you and your husband gave me during the process of selling my Tarrytown condo. You went over and above your responsibilities and I truly appreciate it." Claire Adelman

"Dear Phyllis, I wanted to take a moment to thank you for helping us find our new home here in Tarrytown. And for being such a wonderful agent. You were so patient with us and anytime our parameters changed of what we were looking for you were able to readjust and show us what we wanted. It was a long process but you never once pressured us to make a decision or made us feel like a burden. You are so knowledgeable at what you do which makes all the difference when working with someone on a purchase as important as this. Thanks again!! We are thrilled in our new home. And I'll be calling you again soon to help my mom find a place." Ilene Chouinard

"My husband and I were relocating from California to Westchester and had a week to find a home. We were unfamiliar with the area and had very specific criteria and price range.  Phyllis Lerner, from Legends Realty Group, stuck within that, never pushing our parameters. She would pick us and our 9 month old up from our hotel, and spend days showing us neighborhoods and houses. She never seemed tired of us or the long days. On the fourth day we made our offer. From the beginning until we closed, she was there for us as a Realtor and friend. She helped us find a mortgage broker, inspector and lawyer. Phyllis made the closing easier. Her efforts did not end there. She helped us with preschools, workman, contractors and checked in on us after we settled. She remains a friend and we would recommend her to anyone needing a Real Estate Professional. She is fun and caring, someone who's passionate about her work. This is more than a job for her. We were so fortunate to have stumbled across Legends Realty Group and especially Phyllis Lerner."  Maggie & Ryan Kadro

"Phyllis helped us immensely through the ups and downs of buying our first home. She is very knowledgeable about the market and the process and was there for us from our first home visit to closing. We had lots of questions and Phyllis had lots of answers and helped refine our search. And when we called to double- and triple-check details, she always called right back and was ready to help with anything - the bank, the attorneys, or the inspection. I don't think we could have done it without her." Evan, Jeanna & Emmett Clark

"Phyllis, I was very fortunate to have met you. You have been helpful, honest, diligent, knowledgeable and committed to my search for the right home in Tarrytown. You patiently guided me and offered suggestions that were right on target, and you were never pushy. You took me to all the homes that I felt might be the one. And on many occasion we would go back to some a second and even a third time. My experience was definitely a pleasant one with your support and guidance. I consider you a friend as well as an excellent Realtor. I would work with you again if I ever to decide to move and I would recommend you to family and friends. Thank you again." Georgia

"As first time home buyers, the entire process can be quite overwhelming. We had worked with other Realtors when we started looking and found that they were not listening to what we wanted. Thankfully, we found Phyllis Lerner. For several months Phyllis took us out to see numerous homes throughout Westchester County. She was always extremely accommodating to our busy schedule - she met us in the evenings and on weekends. She listened to what we wanted and never pressured us into seeing things that we could not afford. She is honest, knowledgeable, hardworking and is a pleasure to spend time with. Phyllis helped to make our dream of homeownership a realty. We would definitely recommend Phyllis to anyone looking for Realtor services!" Jessica Grey & Toni Auer

"I found Phyllis through a friend from work as I was looking for a specialist in the area that I was looking to buy a home or condo in. It turns out that Phyllis helped her mother sell her house and she was very pleased with her work. I have worked with a number of Realtors before Phyllis and found them very frustrating. Most Realtors are very pushy about what they think is on the market and limit their searches just to that view. We have had Realtors tell us that there isn’t much in our price range, but yet every weekend for over three months, we saw about three or four listings in our price range when we went out with Phyllis. Some Realtors act as if you are doing them a huge favor; other Realtors want you to do all of the work of finding listings on the MLS, and then tell them which ones you are interested in. It was very frustrating. Some would also show you a few houses that you were not interested in and then get annoyed that you were not ready to buy already. Phyllis was nothing like that. She actually exceeded my expectations. Before we even met, she asked me to email her an idea of what we were looking for. I was very detailed with what we wanted and to my surprise - Phyllis understood it. She pulled a ton of listings matching our criteria and hit them on the nail. She even questioned some of my choices that I pulled myself from the MLS because they didn’t follow my own criteria. Example, we wanted two or more baths and I missed from the ones that I sent her, that some listings only had one bath. Phyllis may have gotten annoyed with us, but we never felt it and trust me I am sure we were annoying. We went from wanting a house in the Tarrytown area to changing our minds to Southern Westchester and then to Northern Westchester. Phyllis did as we asked and went along for the ride. She even gave her expert opinion - which helped greatly when we really felt unsure about certain things. We trusted her views as they were honest and never pushy. She never made us feel as if she had anything to gain. She even provided us with information where we could research the various towns so we had the full picture. We finally found our most amazing Condo in Carmel, NY. When we had issues with the appraisal because the appraiser made an error, Phyllis was right there with us helping to have it corrected. We felt like she was a part of the family. Even our lawyer was very impressed on what an active and positive role Phyllis took. Phyllis definitely understands what it means to be a Realtor and how stressful it is to find the perfect place; and she never forgets that it is “YOU” that will be living in this new place and that “YOU” have to love it for all the reasons of why you want to purchase it. I will recommend Phyllis Lerner time and time again, as she does a standup job. Thanks, Tara and George" Tara & George Eacobacci  

"I'd like to take this opportunity to thank you and Phyllis for all your hard work and effort in helping us selling our beloved property. Although we loved our home, it was time for Tania and I to depart. After working with a few less than stellar agencies, Legends Realty was able to highlight our home's assets and find a buyer in the middle of a very challenging market. It is with deep appreciation that I write this note to you. Hopefully, we will be able to find something just perfect for Tania in the very near future." Jovi Stevenson

"Phyllis Lerner assisted me for nine months in finding the perfect home around Westchester County. She never used pressure with any home and was always extremely objective. Her personality was always composed and refreshing. This was the second time I worked with a Realtor. The first time was in Boston and Phyllis was better than the Boston Realtor in every facet of the home buying process. The process of buying a home is a daunting task but Phyllis made the purchase a far more satisfying endeavor with her intelligence, insight, personality and charm. I would certainly work with her again when and if the time comes to sell my home and look for a new one." Thomas ODonnell

"Phyllis is one of those rare individuals who actually listens - and then goes the extra mile without having to be asked. I have found her to be highly intelligent and sincerely interested in my best interests. I recommend her without qualification." Greg Dziuba

"Selling our Sleepy Hollow home was a tough decision. Phyllis was a professional, kind, and calming voice. Her honesty and knowledge of the local market helped us price our home at a fair price. Our home sold quickly and the process was as stress free as possible. The Legends office staff and Realtors were always courteous and professional. We would and have recommended Phyllis and Legends to friends."  Michael Fox

"After interviewing three real estate brokers, we (I live with my daughter and son-in-law) decided to place our trust in Phyllis. I know Phyllis from my early married years when we were raising our children together in the same development. Phyllis turned out to be best of the best when it comes to being a true real estate broker. She is always available, always willing to do whatever it takes during the whole hectic process of trying to sell a house. Never, ever was she the type who tried to impose her ideas on you. She is a team player, someone you can rely on and believe in. Our Briarcliff Manor house did sell, and there's no price you can put on our gratitude for Phyllis' support and help."  Patti Russell

"We are very grateful to Phyllis because she helped us find our lovely home in Hastings On Hudson. During the whole process, she was patient, warm, honest and very helpful. She never pushed us to buy something we could not afford and she was always sincere with us. We are really happy and comfortable with our house, and our daughter is enjoying it a lot. We would definitely recommend Phyllis and wouldn't hesitate to use her services again."  Lilla Lugomer

"Phyllis was diligent and flexible.  She didn't use any pressure sales tactics, and didn't limit the houses we saw to the ones she, or her company, were trying to sell.  She always went out of her way to do what needed to be done (which ended up being a lot on our case!).  We felt completely comfortable working with her and would recommend her to anyone looking in the Hudson Valley area."  Chris & Megan Whitten  

"Dear Phyllis, words cannot express how grateful we are to have worked with you - you are kind, patient and very generous.  We thank you so much from the bottom of our hearts - we could not have done this without you!  We are so happy with our new home!" Michele, Louis & Rosee

"Phyllis is warm, helpful, honest and committed.  Everything you want and need in a real estate broker.  Without her help and perseverance we would never have found the home we now love."  Lisa & Paul Zedlovich

"I like to share our experience working with Phyllis Lerner. The search for our new home began three months ago prior to meeting Phyllis.  During these three months, we had the trials and tribulations that come with house hunting.  The agents we worked with would either show us homes that were desirable but clearly out of our communicated price range and vice versa.  It was as if no one was listening.  Shopping for your first home is filled with its own anxious moments to begin with and the attitudes of the agents were only exacerbating those nervous moments.  That changed the day we met Phyllis Lerner.  From the first conversation we had, it was obvious that what we wanted was important to her.  She showed us three properties that instantly met our criteria.  In addition to that, she was intimately familiar with the surrounding area; it felt as if we were getting the inside scoop with every turn we made!  It just so happens, we purchased the first property she showed us.  Each step of the way, Phyllis was honest and upfront about the next steps and the process.  If she didn't know the answer to a specific question, she wouldn't pretend to answer; she would get back to us once she found out, in a timely fashion.  Phyllis also has a very professional demeanor.  That was never more obvious than during our closing.  She was prepared and in control the entire time.  The message here would be:  buying a home, as we learned, can seem like an insurmountable burden at times.  Instead of being one of these obstacles, Phyllis was a valued teammate who helped us to victory." Keith & Adrienne Johnson   

"My wife and I recently had the good fortune to work with Phyllis Lerner in our attempt to sell our apartment and find a new home.  She was professional, delightful, patient and fun to work with.  We were able to sell our Tarrytown place (near ask) very quickly and found a new home that my wife and I both love.  Throughout the process, Phyllis was truly a pleasure to work with.  She was accessible and actually made the process enjoyable.  We will absolutely call upon her again should we ever need a realtor's services." David and Heidi Lackowitz

"Our experience with Phyllis Lerner was great from start to finish. My husband and I were first-time home buyers with lots of questions and concerns, and we didn't want to take chances by picking an agent at random. We set out to meet and compare five different agents in Westchester, and no other agent even came close to Phyllis. It was apparent from the start that she was more professional, more knowledgeable, more attentive, and more patient than the rest. As we went through the buying process with her - looking at homes, settling on one, putting in a bid, and taking care of the closing - Phyllis consistently provided us with the same excellent service. We were especially impressed by how responsive she was in returning our many phone calls and emails quickly with accurate, detailed information. We needed that for our peace of mind. But what we needed most was a home that met all of our specifications, and that's exactly what we got by working with her. Thank you so much, Phyllis!"  Rachel Shubert & Hari Ramasamy

"My wife and I cannot express how thankful we are to Phyllis for finding us the HOME OF OUR DREAMS in Tarrytown, NY. We have moved ourselves and relocated with corporations over ten times across the country and we can attest that Phyllis is undeniably the best agent we have partnered with in so many ways. She is very patient and attentive. Phyllis worked for us for over one year to help us find our home and she consistently sent us listings that matched our needs. She is amazingly responsive and more often than not would pick-up phone calls right away or call back within 15 minutes... she made us feel as if we were her only customers! Phyllis went out out of her way to accommodate our busy corporate schedules. She met with us in the evening, weekends and even during the holidays. The most important quality Phyllis possesses that is so important in an agent is her high level of integrity and trust. We never felt pressured to place a bid on a home. She always balanced the pros versus the cons and provided us with an objective and unbiased assessment of each home we viewed with her. Even after we closed on our dream home, we continued to do business with her as she was successful and timely in renting our condo. Phyllis you are absolutely the BEST real estate agent and we thank you for all that you have done for us over the past few years." John & KumRae Lee 

"It was raining hard. Id' come down for the day from Massachusetts to begin looking for a new home in Tarrytown. Lucky for me, I met Phyllis Lerner from Legends Realty Group. She immediately got on the phone, arranged several viewings, and off we went with our umbrellas. I knew right away that Phyllis was a pro. During the weeks that followed, she gave me the same prompt and cheerful service, right through the closing of the home of my dreams. Phyllis and Legends Realty Group get an A+." Barbara Friedlich

"You are the first realtor I've worked with who actually listened and did not try to upsell or push us into something we would not be interested in."  D.P.

"Phyllis listened carefully to our wants and needs for a new house. She only showed us places that fit our search profile. In the end Phyllis found us a home in Pocantico Hills NY that she knew we would love." Robert & Brenda Misuraca

"Very knowledgeable, very responsible, and has high level of customer service. She listens and gives you what you want. Great pleasure to deal with. I have recommended her to family and some of my closest friends. She is different from other real estate agents and her commitment to the job, integrity and honesty are refreshing."  H.S. 

"Phyllis Lerner provides the type of service that everyone wishes they could find in a real estate agent - she's diligent, patient, kind, observant of your likes and needs, and a strong advocate for her clients. Wether you're buying or selling (and we did both with her), she delivers. She goes above and beyond for you. Once you've worked with her, you'll never want to deal with another agent again."  Elizabeth & Brian Weinstein

"We needed to relocate our growing family from Rockland to Westchester County without breaking the bank. Phyllis found us our dream home at a price we could afford. She also facilitated the sale of our old house through another realtor at our terms. We are extremely happy with our new home purchase and the way our old home was sold." Bob & Cindy Tolomeo

"Simply outstanding, effective and reliable service. Her superior marketing of our Pocantico Hills home, and especially through the Internet, resulted in a quick sale. Phyllis is also an expert negotiator as she handled the multiple offers received in an efficient, fair manner, and in the end our house was sold above asking." Dave Burger & Joan Coffman

The best compliment I can receive is when you refer your friends and family to buy or sell their home with me. If someone you know is thinking of buying, selling or both please contact me at your earliest convenience, as I would be more than happy to take care of them with this very important transaction.

 

 


Email Me Your Testimonial



Have you bought, sold or rented a home with me? Have you been happy with my services? Please consider emailing me your testimonial so I can include it here. Thank you very much in advance for participating... it is very much appreciated... and please let me know if you, or anyone else you know, needs my help!

 

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William Raveis Legends Realty Group, LLC | Serving All Westchester County Communities | Homes, Houses, Townhouses, Condos, Coops, Apartments For Sale & Rent
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